Fraudsters The company fraudulently sells their product pretending to be Chili Technology. They are unprofessional, can barely put together a business email, and are not looking out for your best interest. Consider the negative reviews on Trust Pilot; everyone experiences the same issues. Don't fall for their fake 5 star reviews. Avoid Perfect Sleep Pad, buy a real ChiliPad instead.

Leakey pads The Unit itself works great but have had two pvc pads leak and they will not cover under warranty. Had to use Pvc glue to patch and it constantly springs new leaks.

Does not work Does not work. Drop shipping company with high markup.

Excellent product but every element of… Excellent product but every element of your customer service from having no live voice when one calls your office to a three month delay in inventory is terrible. Worst than any one I have ever done business with in my life. I am surprised that your company is still on business, I am not sure it is in business today. Since the product is excellent and I would love to see your company survive I would be pleased to discuss the many problems that I have had with your company. Hank 3056070137.

Save yourself the money and heartache and buy from a different company. Ordered it on 3/25. Finally arrived on 4/9. Opened box - the white box with the control unit in it was not sealed but looked like it had been taped twice previously so I was already worried it was a refurbished unit. Followed instructions to set it up. The hose that attaches to unit and pad has fabric pulled away from the end on one side. Fine - if it cools it is good. THE CONTROL PANEL DOES NOT WORK. No lights - no buttons - nothing. You call the number listed - nothing - you have to leave a message with person 2 whoever that is and I have yet to hear back. The email for Henry on the FB site - he is as useless as number 2. The other email suggestion with info in the address - nope. This is ridiculous for the unit was not remotely cheap. I cannot return it without a Return Authorization but cannot reach anyone to get a return authorization. BUYER BEWARE.