Not rested and in pain Writing this as I lay on this ridiculous uncomfortable bed not being able to fall asleep. I was having back and hip issues when I woke up on our 12 year old mattress so figured time for new one. Sales guy used his fancy words and basically insinuating this was the best mattress there and would help with all my issues. Wrong, it's so hard to get comfortable and fall asleep. It's so stiff and dips making my waist, hips shoulders and even my head hurt. I have to put pillows around me to add support. I wake up so many times throughout the night to change positions which is struggle to try and simply roll over. The so called value of this mattress is so not worth my pain and lack of rest, I just want to cry!

Please do not buy this bed This mattress is so uncomfortable after less than a year. I wake up every morning with extreme low back pain. I have never experienced this level of discomfort in my back that radiating down to my hips. This bed was so expensive, it makes me sick to think about it and I feel trapped with this purchase. I have tried extra pillows, different sleeping positions, rotating the mattress (which is nearly impossible due to the weight). I take motrin and use salon pas just to get through the night. Please, if you read this, do not buy this bed. I regret it every morning.

less than average bed Customer service was good/responsive. Thought bed was ok for first week or so, but have a very difficult time getting comfortable and falling asleep on it. Now experiencing shoulder and hip pain and waking up every hour or 2 to change positions. Also wake up stiff and feel like my back and neck are not aligned well at all. Not what I expected based on reviews and talking to customer service.

Bought the very expensive Intellibed… Bought the very expensive Intellibed Nightfall mattress 2.5 years ago. It is breaking down creating a lump and divots. Went to initiate a warranty claim and it was denied bc I removed the law tag. The tag specifically states the consumer may remove the tag. Intellibed does not stand behind their products.

I love my Intellibed mattress but... I love my Intellibed mattress and pillows, they earn 5 stars. But I was recently told they're not making the pillows now. So I went to their website to try to snag one, and since they were sold out I chose a different option. Turns out the same pillow is on Amazon for $60 less and free shipping. But the sales rep for Intellibed said he couldn't even offer me free shipping, even as a return customer who has purchased 2 mattresses and many pillows. Next time I'll skip Intellibed and go straight to Amazon for these items.