Extraordinary Customer Service! I ordered a replacement cushion cover because my dog chewed ours. I accidentally ordered a different color than my original one, and a Home Reserve rep noticed the mistake and emailed me to double check if I really wanted a different color than the original one I ordered several years ago. I was so happy she noticed the difference and reached out. Then I got an extra fun surprise when the cover arrived, because there was a dog chew toy included with my cover. What a sweet and thoughtful thing for them to do! It really made me feel like I am a valued customer and showed that this company is about much more than just selling furniture. Thank you Home Reserve!

Quick responsive customer service Quick responsive customer service. The modular sectional fits our space well and everything went together without any issues. It does take some time to assemble everything. The exposed plywood is a little concerning on individual sectional pieces, but once it's all together, everything is well covered and looks good. We had two foam arm pieces that were the wrong shape for our fabric, but I sent an email and they sent the replacement pieces right away and I received them a couple days later. I'm very happy with the finished product.

The worst experience I have ever had The worst experience I have ever had. Broken items, missing manuals, damaged foam. 100/10 DO NOT recommend .

5-star experience! Customer service has been great; fast shipping and we absolutely love our new sectional!

Sectional Splendor We love our home reserve sectional. We have 2 kids under 7, 3 dogs and 1 cat, so something *RESILIENT* was important to me. First, we currently live in a smaller home, but know that we are leaving in the next few years. I love that for now, I could purchase the amount of sections that work for this space, and when we move, I can add on to that. Second, because of aforementioned kids/pets, the fact that I can wash all of the fabric was such a plus! And lastly, the storage is fantastic (again, smaller home), every bit of storage helps. We are very happy with this purchase!