Great customer service Great customer service. Even remembered my previous order and contacted me when my new one was different. Quality is good as ever and went together smoothly.

I love that yall responded to me with… I love that yall responded to me with an actual phone call from a person. The quality is great. I'm not dreading calling to order replacement pieces which I feel like will be inevitable due to the wear and tear the couch will get from the family and animals. 3 kids, 2 dogs and 4 cats.

Best Modular Sectional! We got our first customized Jovie sectional in 2022 then added several more individual units in 2024 to fit our changing seating arrangement needs. I love that they are light weight, easy to move, very customizable in arrangement to fit our needs and the cover is super easy to clean. Also, I noticed the instructions and aid for putting them together have improved over the years to make things easy for the customers, very happy with the attention to details. There were a couple of minor issues with defective parts and cover over the years; however, customer service always respond within 24 hours to my email and I get the replacement parts within a couple of days. I’m very impressed with the customer service.

This was my fourth order This was my fourth order, in various locations. I love the simplicity, great fabric selections, and super comfortable. This latest order was for my new tiny home, and I am so pleased. Although I do wish there was a white leather option.

Absolutely LOVE Our New Couch I had been searching for a new couch for a few months. Our house was built in 1968 so the concept isn't open and we have a smaller space to work with. Everything on the market was oversized and while I loved the look our home would not accommodate that. I came across Home Reserve on a complete whim and was intrigued. We ordered the fabric samples that came extremely quickly! We then decided to order the trial piece. It was extremely easy to put together. It took us about a month to order the couch and we had it within 2 weeks. There are so many configurations you can choose it was hard to narrow down what we wanted. The couch and ottoman came in 8 boxes. I put together 2 of the 4 pieces in one evening and then the other 2 the next day. Each box was labelled, with individual instructions and ample pieces. It's a sold couch, and heavy which is great so it doesn't move around like our previous one did. I absolutely LOVE the couch and while it was more than we wanted to originally spend I can see it holding up for years and years to come. I love that I can swap out cushions and colors if need be, wash them if that requires (1 child, 2 cats.) We went with the Maltese Flex fabric (great neutral color without being stark white and so soft.) We ordered one modular ottoman, then the deep seat Laney style which is great for wanting that cover feel without it overtaking our living room! Over all we are so extremely happy with the couch. I'm so thankful I ran across the advertisement!