Extraordinary Customer Service! I ordered a replacement cushion cover because my dog chewed ours. I accidentally ordered a different color than my original one, and a Home Reserve rep noticed the mistake and emailed me to double check if I really wanted a different color than the original one I ordered several years ago. I was so happy she noticed the difference and reached out. Then I got an extra fun surprise when the cover arrived, because there was a dog chew toy included with my cover. What a sweet and thoughtful thing for them to do! It really made me feel like I am a valued customer and showed that this company is about much more than just selling furniture. Thank you Home Reserve!

A great USA made company Excellent communication on delivery time updates. Easy to assemble compared to IKEA, but does take time and work. Price is equal to the value for sure. Very comfy - firm seating but not "hard". Easy for those with and RV since the couches come in boxes that easily fit through the door. Already thinking of getting a couch from them again when we settle into a house one day.

Quick responsive customer service Quick responsive customer service. The modular sectional fits our space well and everything went together without any issues. It does take some time to assemble everything. The exposed plywood is a little concerning on individual sectional pieces, but once it's all together, everything is well covered and looks good. We had two foam arm pieces that were the wrong shape for our fabric, but I sent an email and they sent the replacement pieces right away and I received them a couple days later. I'm very happy with the finished product.

5-star experience! Customer service has been great; fast shipping and we absolutely love our new sectional!

I love that yall responded to me with… I love that yall responded to me with an actual phone call from a person. The quality is great. I'm not dreading calling to order replacement pieces which I feel like will be inevitable due to the wear and tear the couch will get from the family and animals. 3 kids, 2 dogs and 4 cats.