Jim Weinheimer
GBHaving been self employed Having been self employed, I would hire the gal that helped me to run my customer service department. She was patient, articulate, and explained everything very well and resolved the issue. Job well done.
Ashman Beecher
GBThe timer came a little earlier than was originally scheduled The timer came a little earlier than was previously scheduled. I have a bit of problem at first understanding the instructions but after reading through it carefully, it was easy as 1 2 3. It is working properly without any problems.
Roy Elizondo
GBGood job Team As someone who once managed the customer facing operations of a large IT organization, I can appreciate the skill and patience demonstrated by the agents that assisted me. I also know that it takes a team, including good coaching, the right tools to put empowered service agents on the field. Good job!
John
GBOutstanding service! Your representative who helped me today was outstanding! Very polite, pleasant, and professional! She helped me walk through what I needed to do on the website, And answered all my questions extremely well. I don’t have her name, but if you can figure out who it was, give her a big pad on the back.
AV
GBVery helpful and knowledgeable agent… Very helpful and knowledgeable agent who was thorough and quick to understand the issue and resolved it in a very timely manner. I am very pleased with the quality of service and will undoubtedly resort to Orbit for any future irrigation product needs.