Ashman Beecher
GBThe timer came a little earlier than was originally scheduled The timer came a little earlier than was previously scheduled. I have a bit of problem at first understanding the instructions but after reading through it carefully, it was easy as 1 2 3. It is working properly without any problems.
Robin Rein
GBPoor customer and technical support. Would not buy again and may return Everytime I speak with this online staff, phone or chat, they are useless. Can't answer any questions. Last time the person didn't even understand the the wires for the irrigation zones was the same wire with different color coatings. Yelled at me that if I didn't do as she said she couldn't help me.
Sherry Farrens
GBChat was easy....quick...technician was… Chat was easy....quick...technician was knowledgeable and asked appropriate questions to the issue. I had performed several trouble-shooting attempts from the on-line videos. Tech was supportive of my attempts and my knowledge of what I was doing.
Jim Weinheimer
GBHaving been self employed Having been self employed, I would hire the gal that helped me to run my customer service department. She was patient, articulate, and explained everything very well and resolved the issue. Job well done.
Kathy Carder
GBI was having problems getting my device to connect, batteries weren’t registering from the devise to the app. I was having problems getting my device to read the batteries. After buying new batteries, the device still wasn’t working. I used the chat feature in the b-hyve app to discuss trouble shooting. All attempts we tried failed, the device was declared defective, so I was given a warranty code to replace my device. This impressed me very much. Thank you.