Rose
GBGreat customer service! The Kick Ass Grill team were very quick to respond to all the questions we had regarding our purchase. They process our order that same day and I had it sitting on my doorstep within 2 to 3 days. Very impressed!
Jason
GBFantastic from Start to Finish The ordering experience through the website was easy and they had both outdoor fridge models I needed where others did not. Knowing that the fridge models were hard to find I even called the day after my order to make sure they actually had them. They called their warehouse, confirmed they were indeed in stock and that I'd receive them shortly. Sure enough I received the shipping confirmation that day and received both refrigerators exactly 7 days after ordering them...and that included the Thanksgiving holiday in between those!
Ken
GBRepresentative help me with exactly… Representative help me with exactly what I needed. I have an old primo so was not sure what to order . The guy put me on the right parts to order.
Barbara
GBGreat Customer Care Had a problem trying to order on line so I called to get some help. Easily reached a live person who handled my issue flawlessly. My grill cover was received within the time frame quoted and was $10 less at Kick Ass Grills than other stores. Would definitely order from them in the future.
Charles Hall
GBJust to let you know that I got my Grill Grate Just to let you know that I got my Weber grill grate 7670 today 17Apr2024. It was shipped 04Apr2024. This is not your problem, it took 2 weeks for me to get a welding hood from Lincoln as well from USPS.