Jason
GBFantastic from Start to Finish The ordering experience through the website was easy and they had both outdoor fridge models I needed where others did not. Knowing that the fridge models were hard to find I even called the day after my order to make sure they actually had them. They called their warehouse, confirmed they were indeed in stock and that I'd receive them shortly. Sure enough I received the shipping confirmation that day and received both refrigerators exactly 7 days after ordering them...and that included the Thanksgiving holiday in between those!
Barbara
GBGreat Customer Care Had a problem trying to order on line so I called to get some help. Easily reached a live person who handled my issue flawlessly. My grill cover was received within the time frame quoted and was $10 less at Kick Ass Grills than other stores. Would definitely order from them in the future.
Mark
GBDelivery updates so you know when your… Delivery updates so you know when your items arrive. Delivered when it was promised. Great product information and quality. I received exactly what I expected with no surprises.
Brian
GBOne phone call One phone call, less than 5 minutes my part ( under warranty ) was in the mail box less than a week later. Napoleon has been the best grill I have ever had and I am glad I purchased from you guys!
William
GBComing back for another order I originally purchased my grill and some accessories from Kick Ass Grills back in 2017. I was cleaning my grill the other day and noticed that my seer burner was starting to fail, so I thought that I had better order a replacement. These guys are terrific to work with and surprised me with an early delivery. I highly recommend Kick Ass Grills for your consideration.