William
GBComing back for another order I originally purchased my grill and some accessories from Kick Ass Grills back in 2017. I was cleaning my grill the other day and noticed that my seer burner was starting to fail, so I thought that I had better order a replacement. These guys are terrific to work with and surprised me with an early delivery. I highly recommend Kick Ass Grills for your consideration.
Dear Customer
GB4 weeks and no merchandise 4 weeks and I still haven't received the product I ordered. Contacted their customer service, and they said "we'll check with the supplier." That was a week ago. (No email with tracking information was received from this company - over a week later I got an email from Fedex with a tracking number and some other company's name as the sender)
Barbara
GBGreat Customer Care Had a problem trying to order on line so I called to get some help. Easily reached a live person who handled my issue flawlessly. My grill cover was received within the time frame quoted and was $10 less at Kick Ass Grills than other stores. Would definitely order from them in the future.
Terry Jindra
GBEasy to order Easy to order. However I did not see an option to include a resale tax number on the order.
N. Jim Murphy
GBHappy with the process.. I was perusing the internet for different grill options, and after looking at the choices at Kickass Grills, spoke with your representative (Nick, I think). I was given all the info I needed to make a decision. He walked me through the order; it was mostly painless - except for having to pay at the end. Now, I'm just waiting for delivery. Good work, folks.... I will refer you to others