Scammed as well I ordered flowers on 4/3 and unfortunately it was cancelled the same way as everyone else’s was. I emailed on 4/11 regarding a refund and was told they were working on it. I still have not received the refund and it is 4/23 and am no longer getting responses to my emails. I need my money back! The website says 2-5 days and we are approaching a month. I wish I had seen the reviews before I ordered. Super unhappy with this experience.

Adam was so wonderful! Adam was so wonderful. I live in Indiana and needed to send my friend flowers in Melbourne FL. He knew what I wanted and said he would make it beautiful ❤️! That you very much Adam!

Scammers Scammers, i put in an order for same day delivery to a friend who just lost their mom. Within 10 minutes they said it was cancelled and i got an email saying a refund was processed. I called the company to ask why it was cancelled and they said they didn't service the area... Days later i never got my refund so i contacted my bank and bank said sarata never sent it. i then emailed sarata and got an email back apologizing and saying they will fix but they never did. I start feeling scammed and discover many people have been scammed by this company

I wish I could give 0 stars to this… I wish I could give 0 stars to this business cause I placed an order to be delivered to my sister on her birthday, minutes later they sent me an email stating the order had been canceled and a refund was issued. Days later and I still had not seen a refund. Called them and they said they already issued the refund and had to wait for my bank or credit card to post it. I called my credit card immediately upon reading online that this company was a scam and that many customers had the same issue. They submitted a claims requesting my refund. Buyer be ware. Sarata florist.com are scammers. Do not buy from them.

Great customer service Great customer service, I was able to place my order over the phone with no problem. Maithis was most helpful.