If I could have left a 0 start review I… If I could have left a 0 start review I would. Order Flowers, chocolate and other things for my sister birthday to be delivered same day. 4 hours later wondering why I didn’t receive any window for delivery time, I called and costumer service informed that they just cancelled my order because they don’t deliver in the area I requested. I am upset because 4 after the order was placed and payed that informed they cancelled…, for a same day delivery. Very unprofessional, what kind of service are they providing. No empathy for costumers. Terrible business model.

Thank you Kennet for your wonderful customer service. Kennet was very helpful with my decision to send a basket of blooming plants to express our condolences. Kenneth also offered to increase the size of the basket without additional charge. He was very pleasant and knowledgeable. After having spoken to several florists it was an easy decision to place my order with Kennet at SarataFlorist.

Absolute scam Absolute scam. Our daughter who is away at college used this florist to send flowers to her best friend for her birthday. As soon as she placed the order she received a message saying they canceled the order because it was out of their delivery zone. They claimed to issue her a refund, even sent a false refund receipt, but never refunded her. She is now out over 60$ and it is completely unacceptable. I hope these people find karma real soon. Sarata Florist- there’s still no refund. Hope it feels good taking advantage of college kids. We’re reporting you to our bank so you can’t continue to steal from teenagers or anyone else.

Double billed Another big time scam. Ordered flowers for our new granddaughter and 15 minutes after giving them my credit card info, I get an email saying my order has been cancelled and will be fully refunded. I immediately called the bank, and once it is posted, they will dispute the charge and file (another) complaint for fraud. It’s such a scam, but looks legit. DO NOT BE FOOLED ONE DAY LATER…. Another charge from them for the exact amount!!! Both are pending on my credit card. After a call to my bank, they said once it gets posted, they will file a fraud claim against them. 🤞🙏

I just want to know where my refund is… I just want to know where my refund is after you canceled the order for whatever reason and than sent a refund email. I see that I’m not the only one.