I received my order without packaging… I received my order without packaging material. 5 stems just floating around. Greenery ripped off coming out of the package cracks. The leaves keep dropping off there is hot glue everywhere! The leaves won't stay on there are broken spots with wire exposed. It's terrible quality for a ridiculous price. I am not happy at all. I will never order here again. I'm trying to return and cancel my other order before I get it. UPDATE: I had excellent customer service through email. Responsive and fixed my order. I've changed my 1 star to 3. Moral of the story, Customer service great! Product I'm still leery.

The garland is beautiful! The garland is beautiful! Looks exactly as pictured. It did come damaged with one of the main stems broken off which is unfortunate. Edit: The customer service manager reached out and will be sending me a replacement garland. I’m changing my review to 5 stars because the product is gorgeous and I appreciated their quick response to correct the situation. I’m very happy with how they handled things and I will continue to be a customer of theirs in the future.

I’m very pleased with the fall garlands… I’m very pleased with the fall garlands I ordered. I ordered 4, which was the perfect amount to make our mantle look filled out and very festive. The sale prices were incredible and the product quality is fantastic. Items shipped very quickly and I was pleasantly surprised how fast my order arrived. Will definitely be making future purchases!

Placed an order 6 days ago and is still… Placed an order 6 days ago and is still showing unfulfilled. Today, I sent an email asking for an update and immediately got an automated response saying I would get a response next day even though my email is within their open business hours. Not happy so far and don't imagine I will place another order with them. Currently, my order status seems to just be in limbo. Unhappy.

Great products and great customer service. The items I've ordered are always of excellent quality, and well packed. This time the item was great, but the terra cotta pot had been badly chipped. I emailed Afloral, (their suggested contact method) and asked how to return it. They replied really quickly, and instead of having to repackage and send back this particular item they just refunded the purchase price and shipping- no hassle. I will continue to order from them and will recommend them! Great products. Great customer service!