Small item was packaged and shipped in… Small item was packaged and shipped in a huge box. So wasteful. At least the shipping material was all paper products and no plastic so that was good at least. Also planter has an odd texture which can not be seen from minimal online photos. Somewhat displeased by the odd texture, I think it will attract dust and be hard to clean. Lastly item was made in China. This should be listed in items description. Will not be ordering anything more from Afloral I don’t think.

Great product and great service! Great customer service and really beautiful products. Unfortunately, my first order was stolen from my porch before I could pick it up but the company really graciously replaced it and refunded my shipping costs. It will take them 48 hours to respond to any requests because i believe they are a small operation but the replacement order did not disappoint! Really high quality faux flowers and I’m excited to buy more!

Good to do business with Unfortunately, no fault of Afloral, the articles I ordered were not able to be used because of time issues. We very much appreciate being able to return these items-in the box they came in! Very helpful. It was a straightforward to order and a straight forward uncomplicated process to return. We will be happy to turn to Afloral for any of our floral and related decor needs. Thank you!

Great products and great customer service. The items I've ordered are always of excellent quality, and well packed. This time the item was great, but the terra cotta pot had been badly chipped. I emailed Afloral, (their suggested contact method) and asked how to return it. They replied really quickly, and instead of having to repackage and send back this particular item they just refunded the purchase price and shipping- no hassle. I will continue to order from them and will recommend them! Great products. Great customer service!

Placed an order 6 days ago and is still… Placed an order 6 days ago and is still showing unfulfilled. Today, I sent an email asking for an update and immediately got an automated response saying I would get a response next day even though my email is within their open business hours. Not happy so far and don't imagine I will place another order with them. Currently, my order status seems to just be in limbo. Unhappy.