Placed an order 6 days ago and is still… Placed an order 6 days ago and is still showing unfulfilled. Today, I sent an email asking for an update and immediately got an automated response saying I would get a response next day even though my email is within their open business hours. Not happy so far and don't imagine I will place another order with them. Currently, my order status seems to just be in limbo. Unhappy.

Amazing Service and a Great Purchase. Amazing Service and a Great Purchase. I purchased the popular white vase with cherry blossoms. Gladly, I could locate a smaller arrangement on their Instagram and ordered the same amount of stems. It turned out perfect! I did purchase some candles that had to be reordered twice due to being received damaged, but the associates I worked within servicing the issue were amazing and helpful. Very ethical and quality company and products!

Great customer service I was very impressed and pleasantly surprised by Afloral’s great customer service! I was so excited to get the plum cimicifuga ramosa leaves as I had been vying them all over influencers homes on Instagram. Unfortunately one of the branches was bent so that the wire was cut and another one had a broken stem from the packaging. I emailed customer service, as unfortunately they were sold out so I couldn’t get an exact replacement. They refunded me for all 3 stems for the inconvenience. That was very kind and unexpected.

I received my order without packaging… I received my order without packaging material. 5 stems just floating around. Greenery ripped off coming out of the package cracks. The leaves keep dropping off there is hot glue everywhere! The leaves won't stay on there are broken spots with wire exposed. It's terrible quality for a ridiculous price. I am not happy at all. I will never order here again. I'm trying to return and cancel my other order before I get it. UPDATE: I had excellent customer service through email. Responsive and fixed my order. I've changed my 1 star to 3. Moral of the story, Customer service great! Product I'm still leery.

Florals arrived on time. Great customer service Florals arrived on time looked just like they do on Instagram & reasonably priced. Pot arrived cracked, excellent & quick customer service replaced hassle free! The only reason I didn’t give it 5 stars is the pot was on the expensive side and was a different color than Instagram it’s more brown than terra cotta . It also has some imperfections..the new replaced one. The cracked one was prettier & a lighter color. Oh well I didn’t want to ask for a 3rd one to see if it was lighter & not cracked.