Amazing Customer Service Special thanks to Lindsay who has worked with me on all my purchases. She has been patient friendly and professional through the whole process. The products I have purchased are beautiful and seem of good quality. I will highly recommend Urbilis.

Great products and personal attention! We needed color swatches since our planters were made to order from Spain and non-returnable. A person with a name, Paige, contacted me and sent swatches-then followed up to make sure I'd received them. I did received and ordered the planters. I recieved a head's up that the order had shipped from Spain from my same contact, Paige. My client recieved the planters, texting me upon receipt that she was delighted with them! The follow through and personal contact was very important to making this order happen. Very happy!

Samples were a blessing. Without having seen these samples, I would have made a dreadful mistake in ordering my dining room chairs. Definitely worth the ten bucks, and this is the only company I found that carries samples of the finish on these chairs. Extremely helpful.

Damaged planter not replaced! One of the two planters arrived completely damaged. I reached out immediately to your staff, sent a ton of pictures to a guy named Danny and have not heard back when I’m going to be getting a replacement and it has been quite some time now. This is totally unacceptable!

Great Customer Service! I am very pleased with the customer service I received from Urbilis. I was helped by Nick and Alex on two different occasions. Both were professional, polite and knowledgeable about their products and procedures. I enjoyed our interactions. Thank you so much! Butch Stilwell Interior Foliage Systems, Inc. Springfield, IL