I was disappointed but its getting better As of 8/18 AM I was disappointed. I was feeling as though I just was pushed aside. I have tried messaging on 8/10, 8/12, tried email 8/13 and again this morning after placing order in July. Since this morning, I spoke with the owner and feel confident my issues will be resolved. These are unusual times and there should be some give as a result on both sides. I appreciate the time and attention to my concerns and feel they will/are being addressed.

I got this survey and still havent even… I got this survey and still havent even gotten shipping confirmation on my order. That was a week ago.

Ordered 6x6 fence caps (32) and… Ordered 6x6 fence caps (32) and received confirmation number. Was told I would be notified of shipment and tracking number. 12 days went by an nothing! Called and spoke to Richard and explained that to him and his response was, don't go there cowboy and he would hit the refund button. I promptly told him to Absolutely do that and my name was not cowboy! What kind of customer service is this? They NEVER stated it would be 3 or4 weeks when I ordered it. I can't believe this company is still on in business. Buyers beware! Go to solar caps direct.com for real customer satisfaction.

BEWARE BEWARE: This is a dishonest vendor. They will Lie, Cheat and Steal. Apparently they are running a Ponzi scheme and I ended up at the bottom of their pyramid and out $8,000. I will be pursuing this through legal channels to hopefully end his run of victims. You have been warned.

First product was not advertised… First product was not advertised correctly and would not fit. Company, however, reimbursed me for these when I sent back. The new ones were received from the company very quickly. So all though the average is a 3, the company did make amends, and I did ultimately get the right product.