Will Take Your Money But Not Provide Goods Ordered in early December 2021. Was advised it would be 6-8 weeks for 'Will-Call' pickup since I would he picking up. After not receiving notification in allotted time, I tried to contact several times over course of three months. Never received a response. Finally found a way to reach owner. He blamed sick staff (Covid), ongoing website issues, phone system messed up, email down, etc. and promised to contact me the following day and confirm refund. He never called. After that, his mailbox was full. The business website menu didn't work and all mailboxes were full...hmmm. They took my pre-payment in Dec 2021 with no technical issues. They even sent a marketing email to buy fence material through them even though I had just purchased. BEWARE OF THIS COMPANY. I had to have my credit card company conduct a fraud investigation to refund my money. If CapitalOne deems it fraud, that's not good. BBB gives an 'F' rating. Their website is still up and, apparently, taking orders. I urge others who have been charged and misled to file a complaint with the Texas Attorney General's Office and with the BBB.

Richard went out of his way to ensure… Richard went out of his way to ensure that my request for the khaki-cored Solar post caps for which I was searching were those that most closely resembled the New England Style caps at the most reasonable price. Much appreciated his special efforts. Pat Doran

Ordered May 18th with 3-4 week delivery… Ordered May 18th with 3-4 week delivery date from Susan. July 14th still no fence . After calling and emailing I was told it would arrive today. No fence arrived . Also no call.. no email .. no communication . Is this a real company ? 7-29 I would like to update my previous posting. The products arrived well packaged and are very sturdy and of high-quality. I’m quite happy with the quality of the fencing material. I understand that Covid may have impacted the shipping schedule and going forward I would only ask for some communication with delays . Susan was helpful and cooperative .

I bought a split rail fence from them I bought a split rail fence from them. Susan was really helpful. From the quote to delivery it was really reasonable time frame. We finally got the fence put up and have had so many complements on it and so many people tell us they want a fence just like it. They are a great company to do business with. Thankyou

I sent an email after receiving only… I sent an email after receiving only two individual caps of two boxes I ordered and paid for, but I never heard back from anyone on the issue until this survey. Please let me know when I can expect to receive the remaining ten caps.