Will Take Your Money But Not Provide Goods Ordered in early December 2021. Was advised it would be 6-8 weeks for 'Will-Call' pickup since I would he picking up. After not receiving notification in allotted time, I tried to contact several times over course of three months. Never received a response. Finally found a way to reach owner. He blamed sick staff (Covid), ongoing website issues, phone system messed up, email down, etc. and promised to contact me the following day and confirm refund. He never called. After that, his mailbox was full. The business website menu didn't work and all mailboxes were full...hmmm. They took my pre-payment in Dec 2021 with no technical issues. They even sent a marketing email to buy fence material through them even though I had just purchased. BEWARE OF THIS COMPANY. I had to have my credit card company conduct a fraud investigation to refund my money. If CapitalOne deems it fraud, that's not good. BBB gives an 'F' rating. Their website is still up and, apparently, taking orders. I urge others who have been charged and misled to file a complaint with the Texas Attorney General's Office and with the BBB.

great customer service Made an incorrect order which was easily returned and processed quickly. With the help of the gentleman in the lighting department the correct order was made and shipped fast! Thanks for your help, will be a return customer in the future for sure.

I sent an email after receiving only… I sent an email after receiving only two individual caps of two boxes I ordered and paid for, but I never heard back from anyone on the issue until this survey. Please let me know when I can expect to receive the remaining ten caps.

No product support I ordered fence from Richard Fish, product was shipped and after I installed it, mold appeared on the fence. Richard Fish would not help in any regard. I found out the fence had not been treated with anti-mold product. Richard Fish did not help at all. I called again and he denied they even sold fences. This is a shoddy company!

BEWARE BEWARE: This is a dishonest vendor. They will Lie, Cheat and Steal. Apparently they are running a Ponzi scheme and I ended up at the bottom of their pyramid and out $8,000. I will be pursuing this through legal channels to hopefully end his run of victims. You have been warned.