Good products, difficult company Ordering from them this year has been incredibly difficult, made even more so by hard to reach and rude customer service. An order I placed in September for delivery before Thanksgiving wasn't shipped or updated. Only after I reached out multiple times was any response even forthcoming and what I got was basically a "what did you expect" type call. The items eventually arrived 2 weeks late.

Ridiculously slow delivery The time from when an order is placed to when the order is shipped is glacial and completely unacceptable. The shipping info on the website does not clearly explain the long delay before the order is shipped. On top of that, when I called White Flower Farms to find out what happened to my order, their Customer Service people were totally defensive and told me I was wrong to feel that shipment was too slow. I will never order from them again.

I will NEVER purchase from your company… I will NEVER purchase from your company again, the 45 minute multiple hold times, not delivering a package in a timely manner and having horrible people with bad customer service values. A real turnoff when one is spending a lot of money. Don't shop here

Not So Hot Disappointed with my purchase this year. In the Apricot Allegro collection, the mango tango calibrachoa in full bloom is fuschia/strong pink. The verbena substituted for the gomphrena is advertised as growing 4 - 5' tall, so I'm not excited about putting it in my deck pot. The three black petunias arrived soggy and with some wilted leaves. I cut them back and hope at least one of them survives. Each day there is more dead on two of the plants...oh my...

i HAVE BEEN ORDERING WHITE FLOWER… i HAVE BEEN ORDERING WHITE FLOWER FARM'S ANNUAL COLLECTIONS FOR YEARS AND EVERY YEAR I SAY THAT I WILL NEVER ORDER FROM THEM AGAIN. THE PLANTS ARRIVE SCRAWNY, ALMOST DEAD AND MANY ARE DEAD OR DIE VERY SOON. THEIR SHIPPING TIME IS RIDICULOUS EVEN THOUGH I PAID FOR EXPEDITED SHIPPING. THE CONTAINERS THAT I PLANTED FROM THEIR STOCK LOOK TERRIBLE WHILE THE POTS THAT I FILLED WITH PLANTS FROM A LOCAL NURSERY LOOK GREAT. I WILL NEVER BUY FROM WHITE FLOWER FARM AGAIN.