Dahlia tuber set consisted of just one tuber. I ordered two Seattle Dahlia tuber sets. Each plant consisted of one tuber only, of small to medium size. When buying dahlia, one usually get a bunch of tubers attached to the old stem, not just one tuber. I also ordered from Wayside Garden - their dahlias came in the expected bunch of tubers attached to the old stem. This is not acceptable, I do not know the viability of the small tuber received from White Flower Farm. The reason for it can only be the company's interest in profit over good service.

Ridiculously inefficient! It may be a nice place to visit, but don't order anything from them! On December 3 I ordered some bulbs to give as Christmas presents, and noted on the order that they were to be shipped as soon as possible. Now, today, December 18 (over 2 weeks later), I get a notice that they were shipped today, and I have no idea when I might receive them - Totally NOT Acceptable!

So sorry to have to write this review I've always loved visiting WF Farm and getting the catalog. I was so impressed by the holiday gifts that I sent one to my boss. She received a glass globe with nothing else (no bulbs, no stand) and called to let the company know there had been a proble. No resolution or further materials. I called as well. The bulbs came weeks later and the stand after that. So, the presentation of a wonderful gift that I envisioned, never happened. I wont be ordering from them again.

Poor customer service and product quality Poor customer service. Shipping took 5 days to arrive. Plants poorly packed with brown spots and completely dried out and puny in size. Second shipment with no notification. Plants arrived puny, with yellow leaves, tips torn off and brown edges. Cancelled entire rest of order. Will never buy from them again.

clean website interface however pulling up order history way too slow i like the website look and feel however it could use an easier way to get to various plants. maybe some other search options or building up / narrowing search choices. biggest issue was looking up previous orders (history) took so long (minutes) i could not wait. i believe i only remember getting into my history 1 time (and maybe i tired 5 times) and then basically gave up trying in the future. i was looking to track my orders to see what portion shipped (i will wait for emails ). emails on shipping came timely. company is fine, quality is fine, website: starts 5,5,1 respectively