The Sill Stole Money From Me The Sill took my money and did not provide a product for that money. After 3 requests, they're not able to produce a tracking number or anything to my satisfaction. They take over 1 business day to respond to every single email to buy themselves more time to find any answer. This is a poorly run service that sells overpriced plants that you can get at your local nursery for 1/3rd of the price.

Completely different than the Large… Completely different than the Large plant promised. It was half the size and they never emailed me back. Sill sucks, customer service sucks. I would give a negative 5 if i could. You guys are absolutely the worse kind of deceptive liars.

This is the only company I trust to purchase plants from 1st of all…I was appalled when I saw the comments of others on this site. DO NOT by any means listen to the bad reviews about this company. I purchased my first plant (literally the first plant I ever owned) from the sill back in 2019. Today, Jade is 4 years old and she is a monstrous monstera. She is in her fourth and final pot and she’s alive today thanks to the careful packaging and guidance of their wonderful support team. I just purchased my second plant, Princess Penelope (a pink princess philodendron, obviously lol) who also arrived perfectly happy and healthy. She already has 2 new leaves and is adjusting beautifully to her surroundings. The reason I am leaving this review is because I personally reached out to the company to thank them since I wasn’t able to leave a review on their website and they directed me here. I can’t imagine why anyone would have anything negative to say about this company and I hope more satisfied customers reach out because their rating is really unfair.

Plant is good for the trash Plant got damaged during delivery and probably will have to throw it out. I'm going to try and doctor it for a few days to see if it can be saved. This service was gifted and I have a whole year of receiving dead plants. How awesome! My rating is 0 stars, not even 1!

Declining satisfaction … I was thrilled with my first plant purchases over several months in fall of 2022. However, my latest purchases over the summer of 2023 have been unsatisfactory. Issues include a poorly pruned pepperomia that I could not display until it filled out, receiving an olive tree stick with a few leaves along its length stuck in a pot, and receiving a broken pot. I sent a photo of the pepperomia and was told it would grow out of its poor appearance. When I sent a picture questioning whether the olive “tree” was truly what they meant to send, the response was that the leaves were green. When I reported receiving a broken pot under feedback, I never received a response. My last purchase in September 2023, I decided to order plants simultaneously from another online source and they arrived the same day. The difference between the Sill and Pafe plants startled me in regard to plant height and fullness. I won’t be ordering from The Sill, again.