Your usual perfection! Your usual perfection! Happy Holidays to everyone at Heirloom, the finest source of first class roses in the USA. And I know, because I have 200 of them after 50 years of growing at my home. Dr Antony J Lepire Berkeley, California

Excellent Support! Thank you very much for sending the shear holster which was missing from the original order. My experience with your staff was excellent! Rhonda expeditiously, pragmatically, and politely resolved the issue in the shortest possible time. I will certainly order from you again.

The roses are so healthy and arrived in perfect condition. The roses were packaged really well and arrived perfectly intact. I followed the instructions from the video and amended the soil as suggested. The soil is beautiful (we have red clay here) and the roses are putting out new growth already. I had tried to contact you prior to ordering and I never got through via phone or email. That was my only concern.

Useful follow up email once order… Useful follow up email once order placed; included 2 educational video links to ensure post delivery success with the roses, as well as the Delivery Tracking link. The shipping box is well thought out and makes maximum use of space while remaining an easy to lift and move box containing 4 rose plants. The roses were easy to remove from the shipping box, looked healthy and 3 days in are quickly filling in. It is obvious Heirloom Roses are excellent horticulturists, artisans of rose culture and production. They deliver a top quality product at a fair price. These roses are being planted in Georgia (hence the December delivery) and I will be ordering again.

The unpacking video was really useful… The unpacking video was really useful and I appreciate the detail. The babies are in the ground with some great liquid fertilizer and there are little green leafy shoots coming up. Thank you, we can't wait until they are 'grown up' a little. They will be 'queens' in our rose garden. My husband was really thrilled.