Dr Antony J Lepire
GBYour usual perfection! Your usual perfection! Happy Holidays to everyone at Heirloom, the finest source of first class roses in the USA. And I know, because I have 200 of them after 50 years of growing at my home. Dr Antony J Lepire Berkeley, California
Dubravka
GBExcellent Support! Thank you very much for sending the shear holster which was missing from the original order. My experience with your staff was excellent! Rhonda expeditiously, pragmatically, and politely resolved the issue in the shortest possible time. I will certainly order from you again.
Eyeteachscience
GBThe unpacking video was really useful… The unpacking video was really useful and I appreciate the detail. The babies are in the ground with some great liquid fertilizer and there are little green leafy shoots coming up. Thank you, we can't wait until they are 'grown up' a little. They will be 'queens' in our rose garden. My husband was really thrilled.
CreativeCarol
GBEverything on your end is great and… Everything on your end is great and both new roses in the ground! I do not like FedEX for delivery. Not sure if just our area but the delivery people do not take care to follow instructions, often delivery to wrong address and have box upside down. Thank you for your care of growing roses... I now have 4 and love them!!! Can't wait for blooms for years to come!
Donna Rossmann
GBI love my new roses My roses arrived nicely packaged with clear planting instructions. I received emails with instructive videos linked prior to receiving them, so I felt more confident with my very first purchase of roses.