Useful follow up email once order… Useful follow up email once order placed; included 2 educational video links to ensure post delivery success with the roses, as well as the Delivery Tracking link. The shipping box is well thought out and makes maximum use of space while remaining an easy to lift and move box containing 4 rose plants. The roses were easy to remove from the shipping box, looked healthy and 3 days in are quickly filling in. It is obvious Heirloom Roses are excellent horticulturists, artisans of rose culture and production. They deliver a top quality product at a fair price. These roses are being planted in Georgia (hence the December delivery) and I will be ordering again.

Received my order and can’t wait for spring! Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, not bad for December. Looking forward to seeing those first leaves!

Excellent Support! Thank you very much for sending the shear holster which was missing from the original order. My experience with your staff was excellent! Rhonda expeditiously, pragmatically, and politely resolved the issue in the shortest possible time. I will certainly order from you again.

I love my new roses My roses arrived nicely packaged with clear planting instructions. I received emails with instructive videos linked prior to receiving them, so I felt more confident with my very first purchase of roses.

Your usual perfection! Your usual perfection! Happy Holidays to everyone at Heirloom, the finest source of first class roses in the USA. And I know, because I have 200 of them after 50 years of growing at my home. Dr Antony J Lepire Berkeley, California