Great experience all around. I had a great experience with RugStudio.com. The swatches that I ordered arrived promptly and the quality of the rugs was excellent. When a lower price came up on a competitor's website, I sent a quick note via the chat function to a customer service representative asking if RugStudio could match the price, and she responded almost immediately that they could and even threw in a rug pad for free!! In fact, every question I sent via email was answered promptly and completely, even on the weekend. I am very impressed with their customer service and would recommend them to anyone looking for a high quality rug.

Very good selection and filter Compared to other online rug sites, Rug Studio has a very good selection and an easy to use filter. However the filter made me miss the perfect rug! (I found it anyway by specifying a brand I found on another website...) I can't say anything about Rug Studio's sales and service because I haven't ordered yet. I do plan to order several rugs from Rug Studio.

Impeccable customer service! It's not often a company's customer service is so helpful, kind, responsive, and actually follows through with something they say they will do so quickly and efficiently. I couldn't recommend the Rug Studio more and will definitely be a repeat customer!

was told about rug studio by a … was told about rug studio by a neighbor. they have the best prices with the largest selection of merchandise. the info provided with the rugs is also very helpful. did an online chat to get further information and their customer service is quick and very helpful. definitely recommend shopping with rug studio.

Impressive quick service! I am super impressed with the service! I received my rug so fast- 2 days! I made the purchase online but called to ask a question. An actual human being answered the phone- a courteous, knowledgeable human being! I paid a little more for the rug than it sold for on some other websites but I guess they have to pay the human and that is well worth the extra cost. I would definitely recommend Rug Studio and will order again.