In my experience it has always been … In my experience it has always been "fun" to browse through the RugStudio website -- there is always a fascinating variety of items to check out, sometimes almost too many/almost overwhelming (but in a good way!). And the sale prices, at least for the rug(s) I am looking for today, are the best I have seen in a while now. Thanks for asking.

Phenomenal Customer Service I was looking for a 10x14 rug for my living room. I first ordered a 2x3 rug to see if the colors would work. I loved it, so I ordered the large one and a runner. When I received the two rugs, the runner was perfect, but the large one was about two shades lighter. It was not going to work at all. The customer service from Becky was phenomenal! She was so professional and understood what the issue was and immediately made arrangements for the two rugs to be picked up at their expense. I received a full refund. I would highly recommend this company and their customer service, especially Becky!

I love this company I love this company! They have the best selection and provide a great way to narrow down the options by color, style, etc. And, once that's done and my choices are fairly well narrowed, but I still have questions,they have great representatives who will live chat promptly and thoroughly. I have purchased from RugStudio several times and I know they will continue to be in my future!

I have ordered multiple area rugs from … I have ordered multiple area rugs from RugStudio. Everything from outdoor rugs to runners and I have found the selection outstanding. The pictures & description really helped me know exactly what I would be receiving. I have yet to be disappointed with the quality or value.

During this recent pandemic During this recent pandemic, I decided to buy a rug from Rug Studio. They were fully staffed to swiftly take my order, to take my money, and to deliver my rug within days. However, they delivered a poor quality and sub-standard that was returned within two days. Problem is that it is 3 weeks and my money is still with them... they say it is "due to Covid". How ironic that Covid only impacted Rug Studio's ability to return my money! Stay away from Rug Studio!