Never Again Never Again. I have ordered from this company many times in the past and had found them to be reliable. Not this time. The product is horrible. The quality is way below what I have come to expect from them, within the same price range as before, and the ‘friendly customer service associate’ was not but told me she is actually very friendly. If you have to tell me that . . . Until this order I would have highly recommended them but not any longer.

They are still nice and professional people in this world...Michelle was very professional and… Michelle was very professional and wanted to help. It was a pleasure to be taking care of by her. It was contrary to my first experience when I contacted your company about 2 missing tiles. First person was not helpful at all. It made me feel like there is nothing else she can do. But not Michelle. Thank you for making me believe that company I spent $1600 with has employees who care. I appreciate your assistance today very much, Michelle.

salesperson was friendly and helpful… salesperson was friendly and helpful and answered all my questions. Assuming the rubber roll is as firm as she described it was a bit less expensive (even with shipping) than an interlocking product from Home Depot that did not sit smoothly. It was also a better fit for my space. I am looking forward to receiving the 4cx10 roll for my home gym :)

I called and spoke with the sales & service representative Vanita Dulaney I called and spoke with the sales & service representative Vanita Dulaney and she was extremely helpful and very nice helped me with my order and in a timely manner and also responded back quickly to emails that I had questions in regards to the product I was purchasing. In the future if I am needing other products I will be purchasing from Flooringinc.com

After simply inquiring about an order… After simply inquiring about an order status that wasn’t available in the website, was put on hold for 20 minutes listening to about a 30 second audio loop. Finally hung up without receiving an answer to a seemingly simple inquiry. So I texted requesting the order status information. Now,I’m asked to provide a survey. Really?