Angela was absolutely wonderful to work… Angela was absolutely wonderful to work with. As a small business starting out in a new retail space she was able to work with to find the perfect flooring we needed and within budget. She was very knowledgeable and informative and walked us through the entire process. She is definitely an asset to your organization and we will definitely be doing more business with you!

After many attempts to find my order After many attempts to find my order. The last customer service representative took great care of me. She as professional, kind and patient. I don’t like the live chat because it’s not a real person and I never received a follow up when leaving a message as suggested. I missed a deadline and lost money after no communication in my initial order. I do love the product but please work on communication.

Website quick ship option is fake I ordered 3 4'x20' rolls quick ship from their website. This should have been shipped, according to their website the same week it was ordered. I never received an invoice but when I went online to see when I could expect the product I saw that it was only projected to ship almost a month after the purchase date. Trying to call them is just an exercise in frustration. You cannot get them on the phone and the only way to communicate with them is by text. Bottom line is that I canceled the order and received a full credit. I ended up going to Tractor supply and buying 3' x 4' 1/2" thick mats that worked out more cost effective.

Great customer service Reference order #4653920 Great customer service! Erin walked me though the shipping process and let me know where my rubber gym floor was. She gave me contact info for the shipper so I could expedite arrival.

They are still nice and professional people in this world...Michelle was very professional and… Michelle was very professional and wanted to help. It was a pleasure to be taking care of by her. It was contrary to my first experience when I contacted your company about 2 missing tiles. First person was not helpful at all. It made me feel like there is nothing else she can do. But not Michelle. Thank you for making me believe that company I spent $1600 with has employees who care. I appreciate your assistance today very much, Michelle.