Flooring sales and installation Our salesman, Morgan was extremely knowledgeable about the flooring products, kept us informed every step of the way, and truly wanted us to be completely satisfied with the product we purchased. The installers were on time, respectful, and did an amazing job installing our beautiful floors. They also cleaned up after themselves, which was much appreciated. My husband and I would recommend Carpet One to our family and friends. Thank you.

Call Carpet One I chose Carpet One because I like to buy local when I can. The living room carpet and bathroom vinyl were professionally installed on the day they were promised. Important to me is that both installers left no trace of their presence in my home. Up next? Another bathroom, the kitchen, stairs and hallway, and two bedrooms. Oh, and there was a hiccup on my part and Carpet One sent an installer back to my house, at no charge, to craft some adjustments. That made me feel good. That is good business.

Great Install, poor communication Our installer treated us like family. His care for our home during this process way above what we expected. The flooring installation looks amazing. Only issue we had was the extra cost that was added for new plywood underneath. We understand you cannot see what is there until the flooring was removed, but, what we paid extra versus what we were verbally quoted as 'worse case scenario' was a difference of over $2000. It is our fault for not requesting written bid for 'worse case scenario' instead of being quoted after we are already started on the job. I feel it is more beneficial to customers to have a more formal bid that includes cost of all known charges, especially if you already have the square footage of the area. At least an estimated addition to install charges. Besides that, we love the new flooring! I will strongly recommend Michael the installer to anyone I know.

This store is amazing! This store is amazing!! Kristen was so helpful and just a joy to work with. The install guys were great and so efficient and did a beautiful job. This is the ONLY place to purchase carpet!!

Carpet One Carpet One, Thank you for your excellent care & service! From start to finish your employees were efficient and knowledgeable. The floor room staff made us feel at ease & helped whenever we had questions. Dotty was a concise communicator with the insurance claim we were processing. The carpet installer was a one man team - truly impressive - and the caret looks fabulous!