Oriental rugs I ordered a few different rugs and runners from rug source. They came faster then expected ( right around the holidays) as pictured and clean. I even emailed them the look I was going for and they suggested a few different rugs in my price range. Great customer service, will use again.

Rug Source exceeded expectations for service and carpet quality. I love my new carpet! I'd been searching for a specific size and colour at retail outlets in Canada and also online. Nothing found until Rug Source. Their email responses were friendly, speedy, and clear. They honoured my request to ship at a specific time. Beautiful high quality carpet, very competitive price and terrific Customer Service. Highly recommended.

Great Experience!!!!! I am Armenian..so I know my oriental rugs..and the rug that I purchased is an UNBELIEVABLE VALUE..and the people ijn this company are friendly, efficient and knowledgeable!!! I will always deal with them in the future..when I need oriental rugs...I can't rave about them highly enough!!!! In addition my rug was shipped fast and packed WELL!!!!

Inaccurate description of product and terrible customer service I recently purchased an 8x11 antique rug from Rug Source Online. The description of the rug said "Low pile, professionally cleaned, in great used condition". I was not expecting to unroll the rug to find it was not only worn in several places, but also coming apart on the edges AND dirty. When I contacted customer service about this, they were unapologetic and told me that I obviously liked "newer" rugs. I would absolutely not recommend this business to anyone.

Better than expected Our rug came sooner than expected, it had been wrapped with obvious care and was nicer than expected. The colors are wonderful and it had obviously been clean professionally. I was nervous about what I would receive and had called the company to ask about worn areas etc. The person I talked to, looked up the rug I wanted which was an unusual size and told me what to expect. We couldn't be happier and I highly recommend this company.