Better than expected Our rug came sooner than expected, it had been wrapped with obvious care and was nicer than expected. The colors are wonderful and it had obviously been clean professionally. I was nervous about what I would receive and had called the company to ask about worn areas etc. The person I talked to, looked up the rug I wanted which was an unusual size and told me what to expect. We couldn't be happier and I highly recommend this company.

Good Return Experience for me Okay, I don't want to say anyone with a bad experience is not correct. However, I just ordered a rug (Sept 2023) that wasn't right for the room, and returned it, and they could not have been more helpful/honest in my particular case. The return was straightforward and easy. And actually, the rug was really nice and a good price, it just didn't work in the room.

Excellent experience with very large rug I bought a very, very large rug from rugsource (21 ft x 13 ft). The pricing was very low, so I was unsure about quality. They shipped the rug and a pad very quickly, and the actual thing is amazing—way higher quality than more expensive Pottery Barn rugs, and exactly what I was looking for. I am shocked that such a great rug seller exists online.

Rug Source has quality rugs, fast shipping and great pricess I have purchased 4 rugs from Rug Source and all were quality, beautiful rugs at very reasonable prices. They shipped fast as well. The photos of each rug on the site show the areas that have damage (if the rug has any damage) clearly.

A great transaction. The condition of the carpet was as advertised and better than I expected. It was well packed and was delivered at five o'clock on Christmas Eve, two days before I had planned for such a huge package to arrive, a surprise, but a pleasant one as it turned out.