Kym Polser
GBColors Misrepresented on Website The kitchen hood we received is NOTHING like the website designed CAD drawing our interior designer, contractor, and we approved and ordered. The represented color on the website is not anywhere close to the actual product received. Customer service has done nothing to address our concerns. Be very, very wary of ordering from this company. You may not receive a finished product that looks like what you design. UPDATE 10/25/23: The business, World CopperSmith, has refused to provide any allowances/refund/exchange. They delivered to us a $7,500 kitchen hood that does not look anything like the CopperSmith website designed CAD drawing. This drawing was provided to our contractor, interior designer, and ourselves (homeowner) and order created by the company based on that salesman's CAD drawing. The company has refused to acknowledge their misrepresentation of what the final product would look like, and has refused to do anything to address our concerns. We were required to pay in full, in advance. Obviously a big mistake on our part. I highly discourage any customer from relying on their website product representations when ordering a product from this company.
Aaron Frank
GBCouldnt be happier with the hood... Couldnt be happier with the hood we purchased from CopperSmith. It looks amazing and totally sets off the feel of our kitchen. The installation is not too difficult but does require time, general knowledge and the effort of 3 people to hang the actual hood. I consider myself very handy, but did have an experienced tradesman and his assistant help me with the installation. We had to disassemble the actual fan part of the insert to connect to the outside vent....this took the longest and required proper tools. Wish we would have bought this hood 12 years ago when we built our home...better late than never :)
Stephanie couhig
GBPlease consider carefully before ordering Same experience as others on here. Ordered and paid for hood in March. Still not delivered and ZERO communication unless you reach out to them and then they just give you a new delivery date weeks or months out. PLEASE consider carefully if you are thinking of ordering from them. I wish I never had. Now I am out $6000 and don’t have any reasonable belief that I will ever receive my hood. I wish someone had warned me.
A Slaby
GBWe purchased a polished copper barn… We purchased a polished copper barn sink for our pending remodel. It arrived in perfect condition, well packed to prevent transit damage. I'm over-the-top happy with our purchase, the price and the quality. Can't wait to see it installed, will provide photos when it's in!
Katelin Kratsch
GBStunning Range Hood and Sink! We recently received our 48" PR5 copper motif range hood and our motif copper farmhouse sink and could not be happier. They are stunning and perfectly accent our log home! In shipping, they did not send us the correct amount of filters for the recirculating hood liner. We called and they were responsive, called back when they said they would, were no hassle and the additional filters were shipped quickly. We are so happy we chose CopperSmith.