Colors Misrepresented on Website The kitchen hood we received is NOTHING like the website designed CAD drawing our interior designer, contractor, and we approved and ordered. The represented color on the website is not anywhere close to the actual product received. Customer service has done nothing to address our concerns. Be very, very wary of ordering from this company. You may not receive a finished product that looks like what you design. UPDATE 10/25/23: The business, World CopperSmith, has refused to provide any allowances/refund/exchange. They delivered to us a $7,500 kitchen hood that does not look anything like the CopperSmith website designed CAD drawing. This drawing was provided to our contractor, interior designer, and ourselves (homeowner) and order created by the company based on that salesman's CAD drawing. The company has refused to acknowledge their misrepresentation of what the final product would look like, and has refused to do anything to address our concerns. We were required to pay in full, in advance. Obviously a big mistake on our part. I highly discourage any customer from relying on their website product representations when ordering a product from this company.

Delivery mix-up resolved. Sink is amazing! We ordered a large copper sink earlier this year. There were some delays, due to shortages (not the fault of Coppersmith). When the sink did arrive, it was not ours, but someone else's. We contacted CS immediately and they worked so quickly to find our sink, arrange pickup, and get the delivery right. Communication was top-notch the entire time. The sink itself is an absolute beauty! Could not be happier with it!

Great people, great hood. When we started looking for a distinctive range hood for a house we were building, we contacted several vendors. CopperSmith was the most responsive, by far. Although cautious about the foreign manufacture, we could not be more pleased with the hood. Great people, great product.

Couldnt be happier with the hood... Couldnt be happier with the hood we purchased from CopperSmith. It looks amazing and totally sets off the feel of our kitchen. The installation is not too difficult but does require time, general knowledge and the effort of 3 people to hang the actual hood. I consider myself very handy, but did have an experienced tradesman and his assistant help me with the installation. We had to disassemble the actual fan part of the insert to connect to the outside vent....this took the longest and required proper tools. Wish we would have bought this hood 12 years ago when we built our home...better late than never :)

Everyone that I worked with from World… Everyone that I worked with from World Coppersmith was so helpful, from designing my hood and kitchen farm sink to supplying me with duplicate invoices after I lost mine. The products I put in our new home have drawn rave reviews - the builder’s wife said she was jealous of my hood. Even my daughter, who was skeptical when I told her how gorgeous the copper would look, admitted that the copper hood really set our kitchen apart from other houses!!!