Denise
GBScam Company Do Not Order I have had a very very bad experience with this company. DO NOT ORDER FROM THIS COMPANY!!! My project is being held up by my order. I was told I would get my hood in 7-11 weeks and I was never informed of when I would get my hood. I had to call to ask when it would be delivered and every time it is 2-4 weeks added on to my order. Debbie informed me she would give me updates weekly and never called. They require you to pay for your product but never deliver it. They are a scam I'm contacting the Better Business Bureau about my experience. They are taking money and never giving customers their project. RUN NEVER ORDER A PRODUCT FROM THIS COMPANY!!!
Debbi
GBHighly recommend! We had a very challenging experience with our range hood. When we expressed our dissatisfaction, CopperSmith made it better. We are ending up with an even better range hood than we paid for. My thanks to Ryan, Emma and Michael for turning this experience around for us.
Jim O
GBGreat people, great hood. When we started looking for a distinctive range hood for a house we were building, we contacted several vendors. CopperSmith was the most responsive, by far. Although cautious about the foreign manufacture, we could not be more pleased with the hood. Great people, great product.
Janet Cody
GBINFERIOR QUALITY!!!!! DISAPPOINTED!!! We ordered two sinks from Coppersmith. One sink has a defect which Coppersmith describes as part of the "artisan craftsmanship". I beg to differ, since I expect a premium product for the premium price I was charged. Building a custom home that will exceed 7 figures, this product does NOT meet my expectations. I will probably just scrap this sink or sell it on Ebay for pennies on the dollar. Check their facebook page for pictures posted on March 23 by Willie Egdorf and you will see that this company does not stand behind its products. I AM A VERY UNHAPPY CUSTOMER. BEWARE THIS COMPANY!!!!!!
Katelin Kratsch
GBStunning Range Hood and Sink! We recently received our 48" PR5 copper motif range hood and our motif copper farmhouse sink and could not be happier. They are stunning and perfectly accent our log home! In shipping, they did not send us the correct amount of filters for the recirculating hood liner. We called and they were responsive, called back when they said they would, were no hassle and the additional filters were shipped quickly. We are so happy we chose CopperSmith.