Great Product, No way to contact! It would have been a 5 star except for the fact that their communication and contacts are non existent. When we tried the online form it never was able to go through, Even after multiple attempts over multiple days so ultimately there is No way to contact, and no shipping info ever received. We did however get exactly what we ordered and for that I am satisfied.

GOOD Slow answering e-mails. After ordering on web site, the delivery was fast. I ordered 1 sample of 1"x1" porcelain mosaic, the color matched my expectation but the size was more a metric size. Not their fault but they should learn that doing business in USA will require US sizes.. All together I am positively happy but won't purchase from them because of the size issue.

Not a company I would patronize again. Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.

SCAM, STAY AWAY In process of trying to get my money back. I made a purchase on July 6th and its July 21st, still no product nor tracking number! I went on their website to send an e-mail and it won't submit stating "system error" their website also states delivery 6 to 8 business days anywhere in the country. Don't order from them, total scam!!!

Bravotti Black Glass Gold Metal Mosaic Tile The tile is exactly as photographed, color is true. What I did not expect was the quality. Exceptional. The metal is attached to a ceramic tile for backing, other tile makers, tiles with metal are open backed. All the tiles are straight and true. Can not wait to see it on the wall. ABSOLUTELY BEAUTIFUL. Ordered, then received an email for feedback, tiles arrived before expected, came from Amazon, but I ordered direct from company, although Amazon does carry this tile. Super pleased.