WhiteSmoke User
GBMost beautiful and amazing tiles EVER Bravotti offered the most beautiful, amazing tiles that I have ever seen anywhere else. The item we ordered is far more beautiful in person than its picture - which was amazing. Company contact via email was very pleasant. Received the order in timely fashion and all tiles were undamaged. If I could give this company more than 10 stars I would. Wonderful company and absolutely beautiful products!!!!
Brandi Prosser
GBThis tile is an exact match This tile is an exact match to our vessel sinks...what a coincidence! Can’t wait to see it all pull together. Had to order another box to finish the niches so hopefully it will be here soon!
Customer
GBneed better packaging for shipping I ordered 3 boxes of the Multicolor Porcelain Mosaic Tiles Tiny Square tile for my backsplash. It arrived in 3 boxes, only 1 of which had a foam cushion around the 12 x 12 tiles. One of the other boxes was fine, no damaged tiles however the 3rd box's corner was damages and 8 or of the 11 12 x 12 tiles inside were damaged in some way-tile pieces off at one corner or entire 1 or 2 rows askew in that corner. I hope I ordered enough extra to compensate for the damaged tiles. Other than that the tiles are just what I wanted!
Regular Joe
GBThere is zero communication on order… There is zero communication on order status nor any tracking information sent. A customer, should not be left unaware as to where their order is in the process and no clear means to contact for status. Some people need to cater to be present to receive their order this cant be done with zero ETA. I would never place a large order with your company because you go dark after order confirmation. Updates including shipments tracking and ETA should be standard procedure.
Lorraine K
GBWould give a zero if I could I ordered a sample. I did not receive an order confirmation or shipment notification even though I was charged and I have the receipt. I have not been able to submit a ticket on their website, got an error. I have tried chatting, no response. There is apparently no way to check on the order. I have requested a refund through Paypal.