Stuck in customs My package was shipped but has been stuck in custums in Chicago for a week already. I have contacted Bravotti but as of yet my package is still in customs.

Most beautiful and amazing tiles EVER Bravotti offered the most beautiful, amazing tiles that I have ever seen anywhere else. The item we ordered is far more beautiful in person than its picture - which was amazing. Company contact via email was very pleasant. Received the order in timely fashion and all tiles were undamaged. If I could give this company more than 10 stars I would. Wonderful company and absolutely beautiful products!!!!

This tile is an exact match This tile is an exact match to our vessel sinks...what a coincidence! Can’t wait to see it all pull together. Had to order another box to finish the niches so hopefully it will be here soon!

There is zero communication on order… There is zero communication on order status nor any tracking information sent. A customer, should not be left unaware as to where their order is in the process and no clear means to contact for status. Some people need to cater to be present to receive their order this cant be done with zero ETA. I would never place a large order with your company because you go dark after order confirmation. Updates including shipments tracking and ETA should be standard procedure.

GOOD Slow answering e-mails. After ordering on web site, the delivery was fast. I ordered 1 sample of 1"x1" porcelain mosaic, the color matched my expectation but the size was more a metric size. Not their fault but they should learn that doing business in USA will require US sizes.. All together I am positively happy but won't purchase from them because of the size issue.