The quality of the tile was good and… The quality of the tile was good and resulted in a nice finished job. The product was 12" x 12" sheets of small mosaic tiles probably about 1/4" square each. Some sheets had tiles that fell out during shipment but not so many as it presented a problem. One challenge I had was finding borders. I looked for pencils that were of approximate thickness but it was difficult to find anything. If Bravotti would have offered them I would have included in my order. However, the tiles look really good installed and grouted.

We selected a tile that had to be laid… We selected a tile that had to be laid down in a pattern of several tile squares for each repetition of the pattern. They custom built the tile set to center the pattern in the actual space we had - this took several communications back forth. Once agreed they made the tile set and these then arrived here in less than a week

Great Product, No way to contact! It would have been a 5 star except for the fact that their communication and contacts are non existent. When we tried the online form it never was able to go through, Even after multiple attempts over multiple days so ultimately there is No way to contact, and no shipping info ever received. We did however get exactly what we ordered and for that I am satisfied.

When I ordered the sample I expected to… When I ordered the sample I expected to wait three weeks....it arrived within ten days. The only bad thing was that all of the correspondence was in Chinese. I noticed a place on the paperwork that said ‘print in English’ I think this was an accident/error. I’m glad I took a picture of the screen when I placed my sample order or I would not have had ANY WAY to contact the vendor to order. I have not placed my order yet but plan to!!!

Not a company I would patronize again. Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.