Not a company I would patronize again. Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.

I love the colorful tile pattern I love the colorful tile pattern! Although shipping was all the way from China, nothing was damaged, but it did take awhile- about 2 weeks. Have not yet had it installed so I cannot give it 5 stars, but hoping for good things!

The quality of the tile was good and… The quality of the tile was good and resulted in a nice finished job. The product was 12" x 12" sheets of small mosaic tiles probably about 1/4" square each. Some sheets had tiles that fell out during shipment but not so many as it presented a problem. One challenge I had was finding borders. I looked for pencils that were of approximate thickness but it was difficult to find anything. If Bravotti would have offered them I would have included in my order. However, the tiles look really good installed and grouted.

No Communication On Shipment We have been repeatedly trying to contact Bravotti to find out if our order has shipped and have heard nothing. We have tried at least 5-6 times through the online chat platform and email and no one has even responded to let us know if our order which we need to complete a job for a general contractor has shipped. Very unprofessional company to deal with and no US based phone number.

Order status cancelled Placed an order today, logged into my account afterwards and the order status = "cancelled." There is an area for comments but no comments were provided. Tried talking to live agent- none available. Tried to submit a ticket- error message. A few hours later a representative contacted me to advise the cancellation status was an error and advised the product was ready to be shipped. I decided not not proceed. Company offered refund. Hoping the refund will be processed with no further issues.