RYE
GBWARNING WARNING: I've learned the hard way to always check the ONE STAR REVIEWS. This paint STINKS LIKE OLD RUBBER. I used two different colors in two different rooms and AFTER TWO YEARS they still have a SOUR, CHEMICAL SMELL. I've been lingering on making this review, but now that it's getting cold, and the windows need to be closed, that wretched smell is coming back. I feel like IT'S MY DUTY TO LET OTHER PEOPLE KNOW that my experience with this paint has been CATASTROPHIC. I wrote them and they responded with "WE ONLY MAKE SUBSTANTIATED CLAIMS ABOUT OUR UN-TINTED PAINT FOR A REASON, ITS THE ONLY THING THAT WE ARE AT ALL IN CONTROL OF." (So in other words, ONCE TINTING IS ADDED, IT NULLIFIES THE WHOLE "LOW ODOR. LOW VOC" CLAIMS THEY MAKE) Picture pouring motor oil on an organic salad. All these vibrant colors they advertise are the very thing that will turn it into exactly what they are advertising it isn't!!! It's just another big, overpriced scam, trying to cash in on the new "Back To The Earth" movement. I wish I'd read the fine print.
Julie
CAGreat advice! I received great advice which took my theme and tastes into consideration. I now feel more confident to apply the ombre technique I was thinking of and discovered that Colorhouse has the best selection of paint colors! Thank you!
PT
GBWorst paint ever. DO NOT BUY Worst paint ever. Worst customer service ever. The bedroom I painted has such a bad odor I have not been able to be in the room without my eyes burning. Called company and asked for help. They made me send in a picture of a my paint can, took 2 weeks to test it, then told me it was negative so I was SOL> No other help. They have not even answered if this is toxic. A question I asked day one. The didn't even offer a refund. This paint has cost me dearly. I cannot use my bedroom, I have had to sleep on the floor making my sciatica worse. We have had to keep the window open in over 100 heat. I have never hated a product more in my life or the company that wont stand behind it.
H. George
GBWanted to love it. Turned out to be the opposite. We bought two colors from the Crate and Barrel color line. We thought it would be great to have a less toxic alternative from a small, independent company run by designers, with great colors to boot. We also thought it would be high quality. We're pretty disappointed in the paint. My husband is a high-end contractor and a home improvement expert, so we know we did everything to the extreme best; we are far from amateurs. The paint does not cover well, even with the appropriate compounding, taping, sanding, and primer used before it. It also comes off extremely easily and this is after two coats. This is incredibly annoying especially on the walls that have the dark blue (Crate and Barrel Blue 6) which require touch ups already. The walls were initially painted only two weeks ago. The eggshell finish has a slightly tacky feel even though it's been dry for two weeks. This paint was expensive for the poor quality. We would have been much better off sticking to Benjamin Moore or Pittsburgh, which we've already discussed using to cover this paint sooner rather than later. I cannot comment on customer service as we did not have to contact them for our order. It did take longer than expected to ship to us, though. That is also disappointing, but would have been worth it if the paint was high quality.
Jenni Bearden
GBNo Exterior and Website Challenging to Navigate The website doesn't clearly show what colors are available; it is complicated and limiting. I did end up speaking to a representative and learned that colors can be custom mixed, but that's a lot easier doing in person than it is cross country. I also needed biodegradable and organic exterior paint, and this company does not provide that. I finally found someone who does, but I would have thought that it would be within the mission for this company.