They made it right Long story short I bought a tree and it died. However, they did reach out to me and they did resend me the tree they had in stock and refunded the difference in price of trees (this ones slightly shorter, but I don't care about that). I have several trees that came from them including a blue star juniper, weeping peach, and wisteria tree just to name few. They are all thriving and have been bought over years.

The 3 azaleas were packed in ONE oblong… The 3 azaleas were packed in ONE oblong cardboard box. They stacked them on top of another causing damage and broken branches. To add insult to injury, all three bushes were very poor specimens. Most nurseries would never put them on a shelf as customers might just disappear in despair. The photos on their website did not resemble the delivered plants. Sorry to say that I was very disappointed.

Fed ex didn't follow directions on box… Fed ex didn't follow directions on box of which way was up. They came a mess and half out of their containers. Im wondering if shrink wrapping the pot around the stems would keep thinks intact better than the zip tie and bag method used.

Plant arrived with dead leaves. Horrible Customer service. Company spend time grooming reviews and trust ratings. Plant leaves completely dead upon arrival, and monstera arrived half the size as seen on website or reviews. When I reached out to customer service, they claimed it was normal for plants to come in the condition they came in and that I was buying the monstera by pot size than plant size. In addition the their website would not let me attach photos in reviews. Seems like they spend time and money grooming their reviews on site and on Trustpilot as well as BBB. Really disappointed with this company. DO NOT ORDER your plants from here.

Very nice, healthy trees. I just received my order of 2 hybrid dogwood trees. For some reason, FedEx decided to keep them for an extra day but they arrived in great condition -- undoubtedly because they were so well packaged. Since I'm still undecided on where I'm going to plant them I decided to re-pot them for now. That way I can keep them close to a water source and care for them better until I put them in the ground. These are healthy, robust trees so I'm confident they're going to thrive.