Great Website, Bad Shipping Condition, Terrible Warranty Of the three trees we bought from Brighter Blooms, only one arrived in decent shape. Luckily, all seemed to recover during the summer growing season. Unfortunately, one didn't make it. Brighter Blooms offers a 1 year warranty. We were a few days over the warranty period when we made the claim - we weren't sure the tree was dead until it failed to grow leaves this spring. Brighter Blooms said that we were out of luck. They would have received 3 stars due to bad communication regarding product shipping and poor condition on arrival but good prices and great website info. They lost a star because of the warranty issue. I know we were technical a few days outside the warranty, but companies with good customer service would have honored it.

Bought 8 Nellie Stephens Holly trees… Bought 8 Nellie Stephens Holly trees and all died.

You lose warrantee if you look at the plant. Recieved rose bush with dead blooms. When inquired about refund was told everything must be in original packaging unopened. Once package is open. Guarentee is gone. They should be named BrighterScams. Avoid using these folks unless you like giving money for trash.

Dwarf Cavendish Banana, smaller than expected Ordered dwarf Cavendish Banana. Plant arrived well packed and in good shape. The pot size was clearly indicated on the website but the plant was much smaller than implied by the website photos. Overall price point and shipping seemed excessive in relation to size of plant. Hence the low ranking.

Not cheap but good experience. Not cheap but has varieties I could spend hours scouring the local nurseries trying to find. They know how to package their plants. Tree I ordered was in great condition, did nothing for that season, but the next year really flourished. Would definitely order from again but only if you can't get it locally.