Ted Baker Tiles for bathroom Ordered new tiles for the bathroom after seeing them dearer elsewhere. Couldn't be happier, delivered within a few days and informed of the delivery time and updated on the day. First class service, will definitely use again for the kitchen next year!

Do not use BCT British Ceramic Tiles went into administration in 2019. The Brand was bought by the Al Murad tile business (also owns tiles direct). Similar to many others, we ordered without having seen the reviews and sure enough no tiles arrived and the company is impossible to contact for a refund. Avoid and check reviews.

Awful company do NOT order from them Awful company do NOT order from them. I ordered 3 boxes of tiles and paid £39 delivery only to be sent 3 individual tiles in bubble wrap! They do not answer the phone or answer emails. On further investigation I found out they run under 3 different companies called dantotsu.co.uk, tilesdirect.com and this one British ceramic tiles. They are all linked under different limited company and have ripped off lots of people not just us. Do NOT use this company they are frauds

No tiles NO REFUND!!!! Ordered tiles despite a shocking £39 delivery charge for 5 sheets of mosaic tiles. No dispatch notice in over a week. Customer Services finally tell me they are out of stock and ask if I want a refund. After confirming that I did - nothing. Starting charge back claim on my credit card. Avoid these sham artists - they should be shut down.

I wish that I could give less than one… I wish that I could give less than one star! A HORRENDOUS experience with cracked tile has been abysmally handled by the manufacturer, the distributor and the selling dealer. The tile cracked on the wall and I have learned that they very knew well that this tile was doing that with quite a few customers, yet they have made life a living hell about resolving it. Their attitude is toxic and they are rude, rude, rude. Their distributor and dealer are also toxic.