Classic bait and switch with the return… Classic bait and switch with the return policy. They say free shipping BUT, if you actually return the item, not only do you have to pay for the return yourself, the cost of the outbound shipping is actually deducted from the refund! Yes, it's stated in their return policy, but it's actually 6 bullet points down. Why not state that upfront? And, customer service is hard to get on the line. Long hold time and sometimes you have to leave a message which does not get returned.

I agree with other reviewers I agree with other reviewers. Terrible return policy. I ordered a radio but wanted the blue tooth version. Difference on the site should have been more clearly labeled. Not only do I have to pay return shipping for the exchange they are deducting the equivalent amount of the free shipping from my refund even tough it is an exchange. Very pretentious service department, even just listening to the choices on the customer service line. Do not recommend. Wish I had seen these reviews before purchasing.

Bought 8 700 dollar chairs from Fermob… Bought 8 700 dollar chairs from Fermob via 2modern that should last a lifetime. They are falling apart. No solutions, just saying warranty is only for 2 years. No response on how to fix them, just refers me to warranty to excuse themselves from blame. Designers take note: your clients will come back to you with problems with the merch and they won't stand by their product. Don't buy from them.

Atrocious business Atrocious business. Blatant scam. Their return policy is insulting at best. Avoid at all costs 2Modern should be ashamed of themselves

Skeptical at first...glad I went with 2Modern I was skeptical after reading some bad reviews but bought from 2Modern because they were substantially cheaper than other sites for the tables I wanted. Unfortunately the tables were delivered damaged by UPS, but Brian in customer service had the damaged one picked up and shipped out a new one with another delivery service. It did take awhile but I wasn’t in a hurry. New one came undamaged and just what I wanted. Thanks