Customer service is great Customer service is great. But the pillows themselves don’t help me. They are heavy but pretty flat and don’t provide enough support. I honestly got more support from cheap $20 pillows from target. You also can’t prop yourself up on these pillows while watching a movie or something because they are so heavy and flat. I tried two different kinds and unfortunately they didn’t work for me, as I have to be kind of elevated during sleep due to acid reflux issues.

Not the pillow for me BUT Not the pillow for me. However, the customer service was phenomenal! I ordered the pillow, received it in less than a week. Tried it for an hour, knew it was not for me. Emailed regarding wanting to return it. Was given options of return vs try another pillow. I chose return. No questions asked beyond that. Super customer service and commitment to the community as I will be donating my pillow to a shelter as per their recommendation. Honestly, just awed by this. I wish the pillow would have worked for me knowing the company has this sort of commitment to the environment and others in need.

Dosaze made buying a pillow online… Dosaze made buying a pillow online easy. 2-month trial helps to find the right ones. The pillows I ordered first weren't a good fit for my husband and me, but Dosaze rep was very helpful. We got a refund on one, and exchanged for another style for the second. No hassle. The customer rep was very friendly and helpful. Great experience overall.

Customer Service was great Customer Service was great! The pillow was just not great for my husband because it was too soft and didn't offer enough support. He is 6 feet and has a long neck.

The customer service was excellent The customer service was excellent. When my initial pillow didn't work out they sent me a high profile pillow as a replacement. While I was unable to use this product with satisfaction their customer service was excellent, helping me get a refund right away!