Excellent Customer Service - Shoutout to Margot Margot helped me untangle a billing complication about my membership, which was coming between me and Public Goods ramen, which are the best anywhere. She was super prompt and understanding. Most important was the flexibility. I very much appreciate that no one recited policy to me (a tack that is always alienating). I felt like there are real humans running the show. Off to order some Spicy Ramen. Grateful for your help Margot!

Public Goods: 5 Stars Always Public Goods is always a pleasure to work with. Quick to respond and resolve issues as soon as they arise, very communicative, and the quality of their products are top notch. Public Goods is always our preferred choice!

Amazing Company I love the use of clean ingredients in everything that Public Goods sells. I feel safe using the products and appreciate the product transparency upfront before I even purchase. I think there are areas of improvement as well: Such as the website interface, managing auto shipments, and the use of Plastic. I try to limit my plastic consumption as much as possible and I would love for Public goods to offer a take back program for their plastic packaging of bulk refills and other plastic materials used in shipping certain items. So this way they can be reused and upcycled in house at public goods. I really hate to have to throw them away after I finish refilling, seems like such a waste when they could be sent back, cleaned, and given to a new customer. Please become plastic packaging free! Plastic is awful for the environment.

They don’t tell you they’re going to… They don’t tell you they’re going to charge you $79 a year for a “membership”! Scam alert! I’m trying to get my $79 bucks back. Let’s see what happens! Update, I was notified they will refund me the membership that they surreptitiously charged me for! Buyer beware!

Public Goods FTW There was a mix up in packaging but customer support responded quickly and was willing to help. This was the first time I've ever had to reach out and I've been ordering from them for years. The products are of high quality and the prices are still reasonable (even with the increases). I love that there's not extra additives or fillers; their cleaning products don't damage the environment. The company is eco conscious and therefore human conscious.