Persistently deceptive scammer Just an awful, unscrupulous firm that attempts to hide its plan to charge for costly "membership" whenever you buy anything from them -- anything at all, including small, low-cost items. Their photos also make the plastic bottles they sell things in look much, much larger than they are. This company obviously stays afloat by persistently deceiving consumers. You should stay away!

Purchased some items in 2021 and I've… Purchased some items in 2021 and I've been charged yearly for a membership despite never engaging with the website or service since. I guess I'm a sucker.

A compassionate company with great products and people. We are struggling right now and I forgot I had my public goods membership payment coming up. I asked to cancel and not only did they cancel, they gave me a refund with out my even asking. It's a small blessing that meant a lot. I'm incredibly impressed with the company and its people. The products are amazing but so are the people. Thank you! We will be back!

Amazing products, made better by incredible customer service! I've loved Public Goods for years, but this past experience really set them above. I ordered the Clay Mask for a rental property and it arrived in a Night Moisturizer jar. Product was fine but just labeled incorrectly. I reached out and within minutes I had a replacement on the way! Wasn't even expecting a replacement (they also offered a refund option)- such a wonderful gesture from a wonderful company. Thank you so much!

Public Goods Deletes Negative Reviews From Their Website I have two lifetime memberships for donating to their Kickstarter program when they were getting started. They've been raising their prices pretty significantly over time and it's not even worth it buying their overpriced products anymore. They also deleted any negative reviews I posted, particularly about their cotton tote bag that fell apart after a few uses.