A compassionate company with great products and people. We are struggling right now and I forgot I had my public goods membership payment coming up. I asked to cancel and not only did they cancel, they gave me a refund with out my even asking. It's a small blessing that meant a lot. I'm incredibly impressed with the company and its people. The products are amazing but so are the people. Thank you! We will be back!

10 of 10 Love the products, love the prices, and the overall aesthetic. If something does go awry, customer service is swift, clear, concise and helpful. Only thing I would love to see is for more of the products that come in plastic containers shift to paper or compostable polymers like glucose. Same with the chip/snack bags instead of plastic/mylar there are alternatives out there that biodegrade in days/weeks

Speedy customer service PG made sure I got a new herb trio set delivered within days of writing them a note about a faulty set I received that week. Appreciate the due diligence and thoughtful service.

Amazing products, made better by incredible customer service! I've loved Public Goods for years, but this past experience really set them above. I ordered the Clay Mask for a rental property and it arrived in a Night Moisturizer jar. Product was fine but just labeled incorrectly. I reached out and within minutes I had a replacement on the way! Wasn't even expecting a replacement (they also offered a refund option)- such a wonderful gesture from a wonderful company. Thank you so much!

Persistently deceptive scammer Just an awful, unscrupulous firm that attempts to hide its plan to charge for costly "membership" whenever you buy anything from them -- anything at all, including small, low-cost items. Their photos also make the plastic bottles they sell things in look much, much larger than they are. This company obviously stays afloat by persistently deceiving consumers. You should stay away!