Responsive customer service! I was able to contact customer service to update my subscription processing date. They sent me an online invoice right away, and the items reached me quickly! Thank you, Public Goods!

Purchased some items in 2021 and I've… Purchased some items in 2021 and I've been charged yearly for a membership despite never engaging with the website or service since. I guess I'm a sucker.

They don’t tell you they’re going to… They don’t tell you they’re going to charge you $79 a year for a “membership”! Scam alert! I’m trying to get my $79 bucks back. Let’s see what happens! Update, I was notified they will refund me the membership that they surreptitiously charged me for! Buyer beware!

Caring and flexible I am a member of Public Goods since 2020 and gives me peace of mind knowing they are actively working to make packaging and all containers sustainable. The goal is to take plastic of my life and PG is helping with this. Also, their customer service is amazing. Caring people, fast answers, and flexibility to make things easier for the customer.

10 of 10 Love the products, love the prices, and the overall aesthetic. If something does go awry, customer service is swift, clear, concise and helpful. Only thing I would love to see is for more of the products that come in plastic containers shift to paper or compostable polymers like glucose. Same with the chip/snack bags instead of plastic/mylar there are alternatives out there that biodegrade in days/weeks