They don’t tell you they’re going to… They don’t tell you they’re going to charge you $79 a year for a “membership”! Scam alert! I’m trying to get my $79 bucks back. Let’s see what happens! Update, I was notified they will refund me the membership that they surreptitiously charged me for! Buyer beware!

Public Goods FTW There was a mix up in packaging but customer support responded quickly and was willing to help. This was the first time I've ever had to reach out and I've been ordering from them for years. The products are of high quality and the prices are still reasonable (even with the increases). I love that there's not extra additives or fillers; their cleaning products don't damage the environment. The company is eco conscious and therefore human conscious.

Public Goods Deletes Negative Reviews From Their Website I have two lifetime memberships for donating to their Kickstarter program when they were getting started. They've been raising their prices pretty significantly over time and it's not even worth it buying their overpriced products anymore. They also deleted any negative reviews I posted, particularly about their cotton tote bag that fell apart after a few uses.

Amazing products, made better by incredible customer service! I've loved Public Goods for years, but this past experience really set them above. I ordered the Clay Mask for a rental property and it arrived in a Night Moisturizer jar. Product was fine but just labeled incorrectly. I reached out and within minutes I had a replacement on the way! Wasn't even expecting a replacement (they also offered a refund option)- such a wonderful gesture from a wonderful company. Thank you so much!

Public Goods has excellent customer service Public Goods sells good products, responsibly sourced and packaged. I especially value their follow-up when something goes wrong: they work to satisfy customers and to be sure that it doesn't happen again. Customer service, in my opinion, will make or break my relationship with a company. I do appreciate the help I got when a product arrived damaged.