Great customer service from Mitzi I recently ordered the Reese bath and vanity light for my powder room, and it looks so classy and gives off a great mid-century modern vibe. Unfortunately, the install is a little tricky because you have to fit the globe over a disc to fix it in place and it's a bit of a delicate endeavor. During install one of the globes broke, but I reached out to Mitzi and they agreed to send us a new globe free of charge. I am always so appreciative of companies who work so well with customers. Thank you, Mitzi!

Quality of lighting is good, too many promotional texts & emails Quality of lighting is good, there is just way too many emails and texts with promotions. I regrettable signed up with my telephone number for texts. I don't need multiple texts per week, light fixture purchasing is not typically a weekly recurring event.

Bad Service Our order never arrived. It was listed as sent but also stored in your warehouse. Your abysmal customer service did nothing until we finally disputed the credit card charge a month later. You finally at least issued a refund for the several thousand dollar order. What a shame. Your fixtures are attractive and high quality.

Ordered 8 bulbs over a month ago Ordered 8 bulbs over a month ago. Received 4. Contacted them right away they said they would send the remaining 4 out but it's been over 3 weeks and still no bulbs and no tracking number.

LaDonna was wonderful LaDonna was wonderful! I already had some ideas of my own and she helped me hone in on what lights would work best together and fit the look I was going for. Also, she told me when something wouldn’t work size wise. I had another question after our consultation and emailed her. She responded quickly with a helpful response.